Lightricks, the creator of award-winning apps in the field of image and video, with over 550 million downloads worldwide, is now growing to a creator platform, supporting creators throughout their creator journey, from content creation to monetisation. Lightricks brings a unique blend of cutting-edge academic research, technology, and design to every product and experience it creates.
Lightricks’ is looking for an experienced Customer Experience Specialist to join the CX London team.
As a Customer Experience Specialist, you will become a product expert who will assist our users via email and social media to ensure that the users needs are met.
You will help us gather and analyse data in order to build a winning customer experience.
Your work will support decision making and strategic planning – a high degree of professionalism, dedication and discretion is required.