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SaaS Specialist

Full Time

SaaS Specialist

Job description

Lightricks creates award-winning apps - in the field of image, video and sound processing - used by hundreds of millions of content creators all over the world. In the past couple of years, Lightricks has grown in all aspects - new and exciting products, platforms and company sites. 

The Saas Team is in charge of giving support to teams and end users inside the company by taking ownership of the majority of the SaaS applications and its respective implementations. 

We are looking for someone personable and support oriented with enough curiosity for understanding processes in the company and looking for outstanding solutions.

Responsibilities

  • Deal with SaaS accounts maintenance.
  • Deal with SaaS implementations around the company.
  • Troubleshooting from simple to complex incidents between users and SaaS.
  • Build automatic processes to improve daily basis work.
  • Research for different solutions depending on the company’s needs.
  • Project planning, management and execution.
  • Contact with third parties.
  • APIs integrations and interactions depending on the company's needs.
  • Reports to SaaS Team Manager.

Requirements

  • Experience on different Saas Administration.
  •  3+ years of  experience on project management in a multi systems environment and cross team integrations.
  • Advanced knowledge on API integrations (a must).
  • Advanced knowledge on Scripting [Batch - Go - Python] (a must).
  • Basic Knowledge on Cyber Security and protocols.
  • 3+ years of experience on working with Azure AD (a plus).
  • 3+ years of experience working with Google Workspace as an admin (a must).
  • 3+ years of experience on solving end user issues (SaaS oriented).
  • Bachelor's degree in Computer Science, Engineering, or related discipline with an IT focus (a plus).
  • Experience working with Agile Methodology (a plus).
  • Experience working with Jira as an Admin (a plus).
  • Experience administering HiBob (a plus).
  • Experience in Oracle NetSuite (a plus).
  • Familiar with ticketing and saas management systems.
  • ITIL Certification (is preferred).
  • Proficient in English, both verbal and written.
  • Fast Learner, Hard Worker and committed to a high quality service.

Benefits

  • Competitive Salary.
  • Stock Options.
  • Private Medical Insurance.
  • Lunch & Gym Subsidy.
  • Pension Contributions (7%).
  • Holiday (25 days).
  • Seasonal & Anniversary Vouchers.
  • Team Activities - Yoga, Wellbeing, Dinners, Cocktails & more…

Why Lightricks?

  • We offer a unique stock options plan.
  • Multiple on-site chef restaurants by none other than Assaf Granit.
  • 21 annual vacations days.
  • Our own private botanical gardens you can work from (check it out here).
  • A pension contribution (plus Keren Hishtalmut) on your entire salary.
  • Private health insurance.
  • 24/7 on-site gym.
  • Yearly 1000 NIS stipend for external sports activities.
  • Team Activities - Wellbeing, Dinners, Cocktails & more…

Get to know a bit more about us by visiting our company website, LTX Tech blog and on social media: TikTok, Facebook, Instagram, Twitter and LinkedIn.

Why Lightricks?

  • We offer a unique stock options plan.
  • Multiple on-site chef restaurants by none other than Assaf Granit.
  • 21 annual vacations days.
  • Our own private botanical gardens you can work from (check it out here).
  • A pension contribution (plus Keren Hishtalmut) on your entire salary.
  • Private health insurance.
  • 24/7 on-site gym.
  • Yearly 1000 NIS stipend for external sports activities.
  • Team Activities - Wellbeing, Dinners, Cocktails & more…

Get to know a bit more about us by visiting our company website, LTX Tech blog and on social media: TikTok, Facebook, Instagram, Twitter and LinkedIn.

Why Lightricks?

  • We offer a unique stock options plan.
  • Multiple on-site chef restaurants by none other than Assaf Granit.
  • 21 annual vacations days.
  • Our own private botanical gardens you can work from (check it out here).
  • A pension contribution (plus Keren Hishtalmut) on your entire salary.
  • Private health insurance.
  • 24/7 on-site gym.
  • Yearly 1000 NIS stipend for external sports activities.
  • Team Activities - Wellbeing, Dinners, Cocktails & more…

Get to know a bit more about us by visiting our company website, LTX Tech blog and on social media: TikTok, Facebook, Instagram, Twitter and LinkedIn.

Why Lightricks?

  • We offer a unique stock options plan.
  • Multiple on-site chef restaurants by none other than Assaf Granit.
  • 21 annual vacations days.
  • Our own private botanical gardens you can work from (check it out here).
  • A pension contribution (plus Keren Hishtalmut) on your entire salary.
  • Private health insurance.
  • 24/7 on-site gym.
  • Yearly 1000 NIS stipend for external sports activities.
  • Team Activities - Wellbeing, Dinners, Cocktails & more…

Get to know a bit more about us by visiting our company website, LTX Tech blog and on social media: TikTok, Facebook, Instagram, Twitter and LinkedIn.

Why Lightricks?

  • We offer a unique stock options plan.
  • Multiple on-site chef restaurants by none other than Assaf Granit.
  • 21 annual vacations days.
  • Our own private botanical gardens you can work from (check it out here).
  • A pension contribution (plus Keren Hishtalmut) on your entire salary.
  • Private health insurance.
  • 24/7 on-site gym.
  • Yearly 1000 NIS stipend for external sports activities.
  • Team Activities - Wellbeing, Dinners, Cocktails & more…

Get to know a bit more about us by visiting our company website, LTX Tech blog and on social media: TikTok, Facebook, Instagram, Twitter and LinkedIn.

Why Lightricks?

  • We offer a unique stock options plan.
  • Multiple on-site chef restaurants by none other than Assaf Granit.
  • 21 annual vacations days.
  • Our own private botanical gardens you can work from (check it out here).
  • A pension contribution (plus Keren Hishtalmut) on your entire salary.
  • Private health insurance.
  • 24/7 on-site gym.
  • Yearly 1000 NIS stipend for external sports activities.
  • Team Activities - Wellbeing, Dinners, Cocktails & more…

Get to know a bit more about us by visiting our company website, LTX Tech blog and on social media: TikTok, Facebook, Instagram, Twitter and LinkedIn.

Why Lightricks?

  • We offer a unique stock options plan.
  • Multiple on-site chef restaurants by none other than Assaf Granit.
  • 21 annual vacations days.
  • Our own private botanical gardens you can work from (check it out here).
  • A pension contribution (plus Keren Hishtalmut) on your entire salary.
  • Private health insurance.
  • 24/7 on-site gym.
  • Yearly 1000 NIS stipend for external sports activities.
  • Team Activities - Wellbeing, Dinners, Cocktails & more…

Get to know a bit more about us by visiting our company website, LTX Tech blog and on social media: TikTok, Facebook, Instagram, Twitter and LinkedIn.

Apply

If you believe you're the right fit and interested in joining the team - fill out the following form:

Location

DESCRIPTION

Jerusalem

Israel

Lightricks Germany

Do you want to work on beautifully crafted applications in a creative startup environment while enjoying the benefits of a mature and profitable company? Then read on. We are currently forming a new team in Munich and are looking for top-notch developers who share our vision of democratizing creativity with award-winning apps.

JOB DESCRIPTION

DESCRIPTION

Lightricks creates award-winning apps - in the field of image, video and sound processing - used by hundreds of millions of content creators all over the world. In the past couple of years, Lightricks has grown in all aspects - new and exciting products, platforms and company sites. The Saas Team is in charge of giving support to teams and end users inside the company by taking ownership of the majority of the SaaS applications and its respective implementations. We are looking for someone personable and support oriented with enough curiosity for understanding processes in the company and looking for outstanding solutions.

Lightricks creates award-winning apps - in the field of image, video and sound processing - used by hundreds of millions of content creators all over the world. In the past couple of years, Lightricks has grown in all aspects - new and exciting products, platforms and company sites. 

The Saas Team is in charge of giving support to teams and end users inside the company by taking ownership of the majority of the SaaS applications and its respective implementations. 

We are looking for someone personable and support oriented with enough curiosity for understanding processes in the company and looking for outstanding solutions.

Responsibilities

  • Deal with SaaS accounts maintenance.
  • Deal with SaaS implementations around the company.
  • Troubleshooting from simple to complex incidents between users and SaaS.
  • Build automatic processes to improve daily basis work.
  • Research for different solutions depending on the company’s needs.
  • Project planning, management and execution.
  • Contact with third parties.
  • APIs integrations and interactions depending on the company's needs.
  • Reports to SaaS Team Manager.

Requirements

  • Experience on different Saas Administration.
  •  3+ years of  experience on project management in a multi systems environment and cross team integrations.
  • Advanced knowledge on API integrations (a must).
  • Advanced knowledge on Scripting [Batch - Go - Python] (a must).
  • Basic Knowledge on Cyber Security and protocols.
  • 3+ years of experience on working with Azure AD (a plus).
  • 3+ years of experience working with Google Workspace as an admin (a must).
  • 3+ years of experience on solving end user issues (SaaS oriented).
  • Bachelor's degree in Computer Science, Engineering, or related discipline with an IT focus (a plus).
  • Experience working with Agile Methodology (a plus).
  • Experience working with Jira as an Admin (a plus).
  • Experience administering HiBob (a plus).
  • Experience in Oracle NetSuite (a plus).
  • Familiar with ticketing and saas management systems.
  • ITIL Certification (is preferred).
  • Proficient in English, both verbal and written.
  • Fast Learner, Hard Worker and committed to a high quality service.

Benefits

  • An amazing option plan
  • Competitive salary
  • Generous pension
  • Subsidised private healthcare, lunch and gym membership.
  • Refreshments! Fruit, veggies, snacks & of course, lots of coffee!

We’re open to suggestions on perks!

Benefits

  • Competitive salary
  • Amazing stock option plan
  • 28 days of paid vacation + 13 public holidays
  • Subsidised lunch
  • Home office policy
  • Team events
  • Subsidised gym membership
  • Relocation allowance, if needed
  • Fruit, snacks & coffee



We’re open to suggestions on perks!

APply

If you believe you're the right fit and are interested in joining the team - please fill out the following form:

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